Trail Site 39 swht.org
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Women Telephone Operators
22 Norman Street
(building no longer standing)

On June 25, 1914, the city of Salem was ravaged by a fire that raged out of control for thirteen hours. It started with an explosion at the Korn Leather Company at the corner of Boston and Bridge Streets. Before it could be brought under control, the fire had burned eighteen hundred buildings and left more than three thousand families homeless. It eventually worked its way to within a few blocks of the telephone office on Norman Street. The operators on duty stayed at their posts even though the fire was so close to their building the windows were too hot to touch. When the electric lights and auxiliary gas lamps went out, the women worked by lantern light. Operators who were not scheduled to work that day came in to help voluntarily. As reported in their employee magazine, Telephone Topics, “everyone was a true heroine of the switch-board.” The fire was fast approaching, some of the women had been made homeless, “and yet… these girls… sat at the switchboards with coats and hats on and answered thousands of calls from excited subscribers while the great fire raged within 500 feet of the central office and the lurid flames could be seen more than one hundred feet in the air.”76 Singled out for their heroism were Local Chief Operator Blanche E. Ross and Toll Chief Operator Jeanette M. Curran.

Notes
76. Telephone Topics, Summer, 1914, 1.


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